Create Canvas Calls

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Using this function you may create the actual Canvas Call activities for all the selected subjects to the extent that an action owner has been assigned. The function opens a dialogue that allows for distribution of the Canvas Calls within a certain  period.

 

The result of creating the calls in advance is that they will show up in the Telecenter for the phoner as a list of Calls to be made

 

There are pros and cons to this approach:

 

Pros:

 

The Phoner can see what awaits him/her and prioritize his/her time.
The Phoner might be motivated by the interesting subjects.

 

Cons:

The Phoner might be tempted to "cherry-pick" from the list, meaning that he/she takes out the most interesting sujects first. In  many cases this leads to a "remainder-group" of subjects that are simply never called.
If the phoner looses his/her energy, there might be a number of calls left in the list for too long
The Phoner misses the motivation and excitement of being surpised with a new fresh subject every time he/she finishes the current subject.

 

 


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