About Sales Management

If you as a ChannelCRM user has been associated with a group with access to the Sales Management Functions, you will find the Sales Management Menu in the left hand navigaor. In this group you will find a collection of tools that can come in extremely handy when you are fulfilling your role as sales manager

What is Sales Management?

Some say that the job of a sales representative is the best in the world. Well, if that is true then the job as a sales manager is the next best job in the world.

To be a sales manager, can be one of the most exiting, rewarding and challenging jobs. It offers you the chance to use almost every talent you have because the job requires so many competencies and human/psychological insight. And this in a balance, that becomes most evident when it is missing.

One of the exiting things about sales management is that payback is immediate and quite explicit. If you do well, everybody will notice and be happy. If you perform poorly it is even more visible ...

Vi have quite a few (also painful) experiences with sales management, but in the context of this book we will focus on the tools that ChannelCRM gives you as a sales manager and leave it to professional sales management training experts to teach you sales management.

Tools for the Sales Manager

As a sales manager, you can see the same information as your sales representatives in the ChannelCRM system. At any time you can "dig in to" a specific sales project or customer situation and make sure that things are progressing as you want them to. The ability to see everything is sometimes removed for salespeople - to make sure that they focus on only their own processes. But for you as a sales manager, everything is visible.

If you act as a "playing coach" with your sales team, you might even use the system yourself in the same way that your team members are doing, when you are working with your own customers and sales projects.

In addition to this, ChannelCRM contains a set of tools focused specifically on sales management. They are forecast reporting facilities, pipeline analysis tools, activity level monitoring. All builtin functions that are tightly  integrated to the CRM system so that it is easy to use the management tools as an integrated part of the daily coaching of your sales team.

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