Upgrades

ChannelCRM is constantly evolving. Many of our clients have good ideas for new features and we have even ourselves a bunch of ideas for features that we believe will be of commercial benefit to our customers.

Added to this is that Office package, Windows and other things are constantly changing - and we must of course support this in the best possible way.

So - from time to time - you will come into a situation where you want to upgrade ChannelCRM to a more recent version.

When it comes to minor changes the upgrade process is trivial: You will run an installer from ChannelCRMs website. Takes 1 minute and then you're on the latest version.

When it comes to bigger changes the upgrade process is a bit more complicated because major changes also includes changes to the tables, etc. in the database in which data is stored. These changes take place in Microsoft SQL Server, and for safety reasons you will not normally grant all users rights to implement these changes.